CKAN Support
Fast and reliable CKAN support from those who know it best. Contact our global team around the clock.
Your solution for any challenge
Don’t get stuck when things go wrong – our team is always here to help.
Best in class
As the creators and stewards of CKAN, we’ve been providing insider expertise for longer than anyone else.
Available on demand
Contact us when you need us for on-the-spot support.
Worldwide coverage
With CKAN experts distributed across the globe, you can get support across all timezones.
Keep your CKAN running smoothly
We provide customized CKAN support packages that fit your specific needs. Our dedicated team of experts offers troubleshooting, walkthroughs, and remote desktop support to keep your CKAN instances running smoothly.
Walkthroughs
Our CKAN experts will take you through any aspect of CKAN step-by-step, over video or call.
Troubleshooting
Not sure what’s causing your problem? We are quick to identify, analyze and solve issues.
Remote Desktop Support
Wherever you are in the world, we’ll take a close look at your instances and make fixes directly.
Literature
We can point you towards our expert articles covering various CKAN topics and approaches.
Workarounds
Being slowed down by a blocker? We’ll help you to navigate around it.
Third-Party Integration Support
Problems with integration? Our experts can provide support and assistance.
Customized SLA
We can provide customized service level agreements (SLAs) to match your specific requirements and ensure your CKAN instance is always available.
Regular Maintenance
We provide regular maintenance to ensure your CKAN instance is up-to-date and running smoothly, reducing downtime and improving performance.
Frequently Asked Questions
We are the CKAN experts
Datopian are the co-creators, co-stewards and one of the main developers of CKAN. We design, develop and scale CKAN solutions for everyone from government to the Fortune 500. We also monitor client use cases for data to ensure that CKAN is responding to genuine challenges faced by real organizations.